Q2 Helps GreenState Reduce Costs While Strengthening its Member Experience
Q2 Helps GreenState Reduce Costs While Strengthening its Member Experience
After introducing a number of ROI-generating integrations with Q2 over its 10 years of partnership, GreenState sought to digitize its Skip-a-Payment program. With the help of Q2 Innovation Studio’s robust SDK, GreenState was able to seamlessly embed the solution into its members’ digital banking experience.
Results:
- 80% decrease in administrative costs
- $8 million increase in annual efficiency gains
- 75% of Skip-a-Payment requests now take place online, minimizing requests coming through the call center or at branches