nbkc Boosts Engagement and Builds Primacy with Q2 Getting Started
Kansas City's nbkc implemented Q2's 2024 onboarding solution Getting Started and has already seen rising engagement.
Onboarded nbkc customers see the Q2 Getting Started checklist that streamlines the activation process by engaging with users.
- They can fully set up their new account through services like external account linking
- Incorporating Q2 Goals registration into Getting Started, the bank has doubled the solution’s adoption rate
- Customers now have a new "front-and-center" digital communication means with the bank