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nbkc Boosts Engagement and Builds Primacy with Q2 Getting Started

Kansas City's nbkc implemented Q2's 2024 onboarding solution Getting Started and has already seen rising engagement.

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Onboarded nbkc customers see the Q2 Getting Started checklist that streamlines the activation process by engaging with users.

  • They can fully set up their new account through services like external account linking
  • Incorporating Q2 Goals registration into Getting Started, the bank has doubled the solution’s adoption rate
  • Customers now have a new "front-and-center" digital communication means with the bank