Account Opening and Onboarding PO 2024
Q2's account opening and onboarding strategy makes it easy to join your financial institution and continuously engages account holders throughout their onboarding journey.
Q2's account opening and onboarding strategy presents a suite of products that work cohesively to guide account holders through the first 90 days of the relationship and beyond, ultimately resulting in becoming the institution of first deposit.
- 50% of new accounts survive the first 90 days
- 40% increase in the use of digital channels to open more accounts since 2020
- 50% of consumers bank with multiple FIs
- 52% of customers would switch to a company’s competitor after one bad experience