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Q2 Account Opening and Onboarding

Q2's account opening and onboarding strategy makes it easy to join your financial institution and continuously engages account holders throughout their onboarding journey.

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Q2's account opening and onboarding strategy presents a suite of products that work cohesively to guide account holders through the first 90 days of the relationship and beyond, ultimately resulting in becoming the institution of first deposit.

  • 50% of new accounts survive the first 90 days
  • 40% increase in the use of digital channels to open more accounts since 2020
  • 50% of consumers bank with multiple FIs
  • 52% of customers would switch to a company’s competitor after one bad experience