Skip to main content

Retail Banking Trends in 2024

2024 trends that are capturing the attention of FI execs.

Download PDF

Among the trends that FIs consider important are:

  • Offering better digital experiences (nearly 60% of execs say it's a top priority)
  • AI, data, and analytics and addressing cultural readiness (52% also consider optimization critical)
  • Sustainable growth strategies like improving CX and creating new short-term deposit products