UNIFY Improves Member Experiences with SMART and Discover
UNIFY FCU was able to provide its customers with a unique user experience by harnessing the power of its user data with Q2 SMART and Q2 Discover.
Using Q2 Discover in tandem with Q2 SMART, UNIFY more easily anticipates and enriches the member experience with each interaction.
- Deploys customized guides to a targeted audience in minutes
- Places customized badges on pages precisely where users tend to have questions, reducing call center volume
- Easily designs and manages multiple campaigns with pre-scheduled start and stop dates