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C&N Bank Strengthens Its Competitive Edge With Digital Innovation

Q2’s digital banking platform, along with our partner fintech ecosystem, powers C&N Bank's online and mobile banking experience.

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The Q2 platform, other products, and fintech partners are bringing a lot of value to Citizens & Northern. The bank has gained these results:

  • 400% increase in Net Promoter Score customer survey responses after using an in-app message guide with Q2 Discover  
  • 59% increase in digital chat sessions within the first year of launching the customer service tool, Glia
  • 1,345 customers enrolled in credit-monitoring solution SavvyMoneywithin the first month of launching the tool