Driving Efficiency With High-Volume Wires
Large commercial customers need to move large wire volumes---in some cases hundreds a day. Thanks to new functionality in the Q2 Digital Banking Platform, they can do it all in a single session.
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Serving Small Businesses Starts With Listening to Them
What do small businesses need from their financial institutions, and what keeps them loyal? We listened to some business owners to find out.
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Secrets to Keeping Corporate Clients Happy
What do upper mid-market and large corporate clients need from their FIs? Get the inside scoop from industry experts and banking leaders as they draw from recent research and real-world experiences.
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Are You Leaving FX Money on the Table?
John Min, chief economist at Monex, talks about how community banks can strengthen business relationships while impacting the bottom line by offering foreign exchange services.
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Leveraging the Power Trio of Serving Large Commercial Clients
What’s the recipe for earning and growing large commercial relationships? The right digital solutions, treasury management, and relationship pricing.
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Small Business Tools, Tactics, and Transformation
What do small businesses need from their financial institutions? Digital solutions for the way they live and work.
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Fighting Account Takeover and Email Compromise in Business Banking
Sara Seguin from Alloy joins Jim Young to talk about the increasing threat of account takeover and email compromise and how financial institutions can help their business customers fight back.
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What Keeps Small Business Owners Up at Night? Newsflash: It’s Not Banking
SMB owners are looking for financial partners who understand all their needs, not just the ones related to banking.
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Four Steps to Small Business Success, Part 2
Dave Brebner returns to The Purposeful Banker to continue discussing how financial institutions can boost their small business portfolio using a strategic framework.
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Writing the Recipe for Instant Payments
Mary Gilmeister, the CEO of PaymentsFirst (formerly MACHA), joins the podcast to talk about the organization’s Instant Payments Cookbook, who needs to read it, and how it came together.
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Tech, Touch, and Trust in Commercial Banking
Joe Cody joins us on The Purposeful Banker to talk about three important focus areas for winning and keeping commercial business in the current financial landscape.
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Four Steps to Small Business Success: Part 1
This episode is the first of a two-part series that details how financial institutions can boost their small business strategy based on a proven success framework.
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The State of Fraud in Banking
In this episode of The Purposeful Banker, Jim Young welcomes Sara Seguin from Alloy to talk about some of the important takeaways from Alloy's 2025 State of Fraud Report.
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Business Banking Is Relationship Gold for Credit Unions
The Purposeful Banker welcomes Caroline Vahrenkamp from Filene to talk about the business banking opportunity for credit unions, how they can take advantage, and the market impact.
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Making the Case for Positive Pay
The Purposeful Banker welcomes Christine Held and Jessica Salerno from Bank of Ann Arbor to talk about why their bank is a strong proponent of positive pay for helping businesses fight fraud.
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2025 State of Commercial Banking Preview
In this week's podcast, Jim Young and Anna-Fay Lohn preview some of the takeaways in Q2’s annual State of Commercial Banking report, which is based on the proprietary data in Q2 PrecisionLender.
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Creativity Is Your North Star
The Purposeful Banker shares Tania Katan’s talk from the 2024 BankOnPurpose conference, where she demonstrated how creativity and humanity drive passion and innovation—even in the banking industry.
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From Submarines to Banking: Navigating Technological Paradigm Shifts
In this episode, we share Sam Maule’s keynote from the 2024 BankOnPurpose conference, where he likened the pressurized environment of a submarine to the pressures of the banking industry.
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Small Business: Fragmentation, Segmentation, and Beyond Banking
The Purposeful Banker welcomes Matt Ross from Accenture to talk about how small businesses’ banking needs have changed and how financial institutions are responding.
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One Credit Union's Contrarian Approach to Commercial Banking
The Purposeful Banker welcomes back Stacy Armijo from Amplify Credit Union to talk about the credit union’s unique approach to customer experience, non-interest income, and commercial banking.
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