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2024 Retail Banking Trends and Priorities Report

Retail banking trends in 2024 include composable banking, instant payments, and analytics-driven personalization.

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Key findings include:

  • The majority of financial executives are planning or already implementing composable architectures over the next 1-3 years
  • FIs can no longer wait to embrace the power of advanced analytics to gain insights and evaluate opportunities to improve acquisition strategies, cross-selling, up-selling, and enhanced share of wallet
  • The opportunity exists for banks to leverage faster payments to differentiate specific vertical solutions