Q2 Is in Leaders Category in IDC MarketScape
IDC in 2022 positioned Q2 in the Leaders category Marketscape of NA Digital Banking Customer Experience Platforms.
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IDC said Q2 is a vendor that was most likely to be on a financial institution's list of possible replacement options for their digital banking needs. Among the criteria examined by the firm:
- Customer service delivery and customer satisfaction
- Functionality
- Financial considerations