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UNIFY Improves Member Experiences with SMART and Discover

UNIFY FCU was able to provide its customers with a unique user experience by harnessing the power of its user data with Q2 SMART and Q2 Discover.

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Using Q2 Discover in tandem with Q2 SMART, UNIFY more easily anticipates and enriches the member experience with each interaction.

  • Deploys customized guides to a targeted audience in minutes 
  • Places customized badges on pages precisely where users tend to have questions, reducing call center volume
  • Easily designs and manages multiple campaigns with pre-scheduled start and stop dates